Renting through evee

Getting Started

• Why We Collect Certain Data
• Viewing Your Rental Agreement
• Contacting Your Host
• Making a Booking on evee
• International Drivers in New Zealand
• Setting up your evee Account

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Managing Your Account

• Changing/Updating Your Account Details
• Changing Your Email
• Your Referral Code
• Deactivating Your Account

Planning Your Trip

• What to Do on the Day
• Using an evee vehicle as an accident replacement car
• Planning with COVID-19
• Reducing Your Damage Liability
• About Pets & Smoking
• Rental Extras and Accessories

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Paying for Your Trip

• Paying for Extra Charges
• Your Rental Security Deposit
• How Pricing and Payment Works

Changing or Cancelling Your Trip

• evee's Cancellation Policy
• Cancelling Your Booking
• Making Changes to Your Booking

Understanding Your Responsibilities

• Vehicle Accident & Claim
• Vehicle Damage
• Additional Responsibilities - Pets and Smoking
• Parking Tickets and Traffic Infringements
• Cleaning Your Rental
• Extra Charges

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Understanding Protection and Choosing Protection

• Reducing Damage Liability through Rental Cover
• How You Are Protected
• Making a RentalCover Claim